Terms of Service

Effective Date: 1/14/2024

Welcome to Life Jacket Leads. By signing up for our lead subscription service, you agree to the following terms and conditions. Please read them carefully before making a purchase.

  1. Subscription Service

Our subscription service provides live distribution of leads to subscribing users on a weekly basis. The number of leads you will receive depends on the subscription tier you have selected. Leads are delivered through our platform in real-time based on your state’s license and lead availability.

  1. No Refund Policy

Refunds are unavailable after you receive your weekly lead subscription receipt. Subscriptions must be canceled or put on hold; we do not provide refunds after purchase. We do replace fresh leads with disconnected numbers within 3 days of sale but we do not refund money. A fresh lead replacement can only be credited back after our customer service verifies that the phone numbers are actually disconnected. Please ensure you understand this policy before purchasing.

  1. Duplicate Subscription Purchases

If you accidentally purchase more than one subscription, you are responsible for managing and canceling the extra subscription(s). We are not liable for duplicate purchases. It is your responsibility to ensure that the correct subscription is selected before completing your purchase.

  1. Subscription Cancellation

You are responsible for managing your own subscription. **Subscriptions must be canceled through our website**. **Emailing our support team or any other method will not be accepted as a form of cancellation**. Your subscription will remain active until you cancel it through the designated cancellation process and received a confirmation email.

  • Log into your Stripe customer portal using the following link that matches with your campaign. Use the email you used to sign up for the campaign.
  1. Non-Liability for Forgotten Cancellations

If you forget to cancel your subscription and it renews, we are not liable for any charges incurred. **You must cancel your subscription prior to the renewal date** to avoid being charged for the next billing period.

  1. Payment Processing

All payments are processed through Stripe, and by subscribing, you agree to comply with Stripe’s terms and conditions. 

  1. Amendments to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

  1. Account Responsibility

Customers are responsible for maintaining the confidentiality of their account login credentials and any activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account.

  1. Changes to Subscription and Pricing

We reserve the right to modify or terminate any aspect of our service, including subscription tiers and pricing, at any time. In the event of a price change, we will notify you in advance, and the new rate will apply starting with your next billing cycle.

  1. Free Trials and Promotional Offers

Free trials and promotional offers are valid for the stated period only and cannot be combined with any other offers. After the promotional period, your subscription will automatically renew at the standard rate unless canceled before the renewal date.

  1. Termination of Service

We reserve the right to suspend or terminate your access to the service at any time for any reason, including but not limited to violation of these terms or non-payment of fees. You may cancel your subscription at any time via your account settings.

  1. Payment Methods and Billing Cycles

Subscription fees are billed on a recurring basis, based on your chosen weekly billing cycle. We accept major credit cards and other payment methods as specified at checkout. If a payment fails, we reserve the right to suspend your access to the service until payment is received.

  1. Disclaimer of Warranties and Limitation of Liability

We provide our services ‘as is’ and without warranties of any kind, either expressed or implied. To the fullest extent permitted by law, we disclaim any and all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall Life Jacket Leads be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our service.

  1. Data Privacy

We collect, store, and use your personal information in accordance with our Privacy Policy. By using our service, you consent to the collection and use of this information as outlined in our Privacy Policy.

  1. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of Colorado. Any disputes arising under or related to these terms shall be resolved through binding arbitration in Colorado in accordance with the rules of the American Arbitration Association.

  1. Intellectual Property

All content, software, and services provided by Life Jacket Leads are the exclusive property of Life Jacket Leads. You agree not to reproduce, duplicate, or resell any part of the service without prior written consent from us.

  1. Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date. By agreeing to these terms, you acknowledge that your subscription has an automatic renewal feature.

Terms & Conditions

These Terms & Conditions (“Terms”) govern your purchase and use of leads, data, and related services provided by 524 Enterprises LLC, d/b/a Life Jacket Leads (“Company,” “We,” “Us”).

By purchasing leads, receiving data, accessing delivery systems, or using any of our services, you (“Client,” “You,” “Your”) agree to these Terms.

If you do not agree, do not purchase or use our services.

Section 1 — Description of Services

Life Jacket Leads (“Company”) provides real-time leads, aged leads, exclusive leads, and shared leads. All services are delivered digitally through the Company’s proprietary distribution platform (Mova), or via email upon request.

Lead quality is not guaranteed. No guarantee of sales, success, or conversion is expressed or implied.

Section 2 — Order Fulfillment

All orders are fulfilled within fourteen (14) days unless mutually agreed otherwise. Delivery occurs once leads are posted to the Mova delivery system or sent via email.

Section 3 — Refund Policy

Refunds are issued only under the following circumstances:

Disconnected Numbers:

  • Must be reported within 48 hours of delivery.
  • Refunds issued as credit only.
  • Disconnected leads will be replaced, refunded via credit, or adjusted at Company discretion.

Order Not Filled Within 14 Days:

  • Customer may request a refund or credit for undelivered portions.

True Duplicates:

  • A lead is considered a duplicate only if the same consumer submitted information within the last 30 days for the same lead type.

All refunds are processed as account credits unless otherwise stated. No cash refunds.

Section 4 — Replacements

The Company replaces leads only for disconnected phone numbers within the first 48 hours. Invalid, incomplete, or inaccurate data may be replaced at Company discretion.

Section 5 — Billing Structure

Accepted payment methods include:

  • One-time payments (Credit Card, Debit Card, etc)
  • Invoices
  • ACH

Chargebacks or disputes filed without first contacting the Company violate these Terms & Conditions.

Section 6 — Customer Responsibilities

Clients agree to:

  • Review leads upon delivery
  • Report issues promptly
  • Use leads in compliance with all federal/state regulations
  • Maintain accurate billing information
  • Communicate directly with the Company to resolve any issues

Failure to follow proper reporting procedures voids refund and replacement eligibility.

Section 7 — Chargebacks & Disputes

By purchasing, Client agrees:

  • To contact the Company first regarding any billing concerns
  • To allow the Company to resolve issues through credit, replacement, or partial refund
  • That filing a dispute without attempting resolution violates these Terms
  • That chargebacks for “product not received,” “credit not processed,” or similar claims will be contested with full delivery logs and activity records

Chargebacks may result in suspension of service.

Section 8 — Limitation of Liability

Company is not liable for:

  • Loss of sales
  • Loss of profit
  • Underperformance of leads
  • Client’s inability to contact or convert consumers
  • Issues arising from telephony, CRM systems, or dialer services

All data is sold as-is.

Section 9 — No Guarantee of Results

Client acknowledges:

  • Lead performance varies
  • No guarantee of sales, appointments, revenue, or success is provided
  • Results depend on Client’s process, skill, compliance, and follow-up

All sales are final except as otherwise specified in this Agreement.

Section 10 — Governing Law, Venue & No Venue Change

All disputes, claims, or disagreements between the Client and 524 Enterprises LLC (“Company”)— including but not limited to billing issues, refunds, credits, chargebacks, service quality concerns, or alleged contract violations—shall be resolved exclusively in the state or federal courts located in Colorado.

Client agrees not to request, initiate, or petition for a change of venue, and waives any right to have any dispute heard in any jurisdiction outside the State of Colorado.

Client waives the right to file or participate in any class action, collective action, or multi-plaintiff action. All claims must be brought individually.

The laws of the State of Colorado govern all transactions, services, and agreements made between the Client and Company.

Section 11 — Pre-Litigation Resolution Requirement

Before initiating any lawsuit, legal claim, complaint, or action against the Company, the Client must:

  • Contact the Company at support@lifejacketleads.com
  • Provide a written description of the issue
  • Allow 10 business days for the Company to resolve the issue through credit, replacement, adjustment, or refund when appropriate

Failure to follow this process constitutes a breach of these Terms & Conditions.

Section 12 — Modifications to Terms

The Company may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.

Section 13 — Acceptance of Terms

By purchasing, Client acknowledges:

  • They have read and agreed to these Terms & Conditions
  • They understand all refund and replacement limitations
  • They waive rights to chargebacks except in cases of clear fraud
  • They agree to Colorado venue and pre-litigation process

Last Updated: 12/09/2025

Version: 1.0.1

Returning Agent Restart Form

Please fill out this form to transfer your existing information to our new system. Once completed, Lead Conex will send you an email prompting you to reset your password. Click “Forgot Password” in that email to create a new password and access your account.

Contact Information